A plain-language explanation of the information used to prepare and manage your booking request.
Last updated: 29 October 2026
English
Privacy notice
J-DRIVE SERVICE uses only the information needed to answer, check availability and arrange the service you request.
Information we collect
Name, phone number, chat ID and email
Route, dates, time, flight, passenger and luggage details, and selected vehicle
Customer type, licence confirmation, delivery location and special requests
The public website does not ask you to upload ID-card, passport or driving-licence images
Why we use it
To reply and prepare a quote
To check availability and coordinate relevant drivers or vehicle providers
To manage bookings, agreements, receipts and after-service issues
To meet legal, accounting or dispute-handling obligations where necessary
Who may receive it
Necessary details may be shared with assigned drivers, vehicle owners, delivery partners, booking-system providers, and relevant payment or accounting providers. We do not sell customer information.
Third-party reviews
If you view the Tripadvisor review widget, Tripadvisor and other companies may use cookies or similar technologies to collect and share information about your visits for advertising. Their practices are described in the Tripadvisor Privacy and Cookies Statement. For information about interest-based advertising and available opt-out controls, visit the Network Advertising Initiative. You can also open our reviews directly on the provider’s website.
Information is kept only as long as needed for booking, service, accounting, complaints and applicable legal requirements, then deleted or de-identified when appropriate.
Your choices and contact
You may ask to access, correct, delete, restrict or object to the use of your information, and withdraw consent where applicable. Email booking@jdriveservice.com or call +66 88 676 1999.
